Privacy Policy

Last Updated: March 01, 2026

HermanRX ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth platform, or interact with our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Full name, date of birth, and biological sex
  • Email address, phone number, and mailing address
  • Payment and billing information
  • Government-issued ID (for identity verification)

Protected Health Information (PHI)

As a telehealth provider, we collect health-related information including:

  • Medical history, current medications, and allergies
  • Health assessment questionnaire responses
  • Prescription records and treatment plans
  • Communication between you and your healthcare provider

Automatically Collected Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and referring URLs. We use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect to:

  • Facilitate telehealth consultations and prescriptions
  • Process payments and fulfill orders
  • Communicate with you about your treatment
  • Improve our services and user experience
  • Comply with legal and regulatory requirements
  • Send promotional communications (with your consent)

3. HIPAA Compliance

HermanRX is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). All Protected Health Information (PHI) is handled in accordance with HIPAA regulations. We maintain physical, technical, and administrative safeguards to protect your PHI against unauthorized access, use, or disclosure.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Healthcare providers — Licensed physicians who review your consultation
  • Pharmacy partners — FDA-registered pharmacies that fill your prescriptions
  • Payment processors — To securely process transactions
  • Service providers — Third parties that help operate our platform
  • Legal authorities — When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including TLS/SSL encryption, encrypted data storage, access controls, regular security audits, and employee training. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request a copy of your medical records

7. Cookies & Tracking

We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: privacy@hermanrx.com
Mail: HermanRX Privacy Team
Website: www.hermanrx.com